Suffolk's local property experts

We used Bychoice to sell our house and Olivia in the Sudbury office managed the process. We can’t thank her enough , she went above and beyond to make sure the whole process went through. It wasn’t an straight forward process , there was quite a few issues along the way. But Olivia would always resolve the issues by going the extra mile , chasing up people and completing the tasks so the house sale process could continue moving. Olivia would always make sure we were kept in the loop of what was happening. Just want to say a massive thank you again.

Dear sir madam we together both laura and I have been involved in the most stressful move possible including a guy pulling out days before a previous attempt to complete which gave us only days to find an alternative property everybody along this arduous road including our own representation has been incredibly poor until the point we met Olivia. At this point I must hasten to add I was at boiling point we were given poor service from day one from everybody involved in this episode other than Olivia she was so incredibly tolerant in meeting me mr john card lauras partner you can't imagine how annoyed I was and how upset Laura was and this landed unfortunately at the feet of Olivia I can not apologise enough for my first meetings that said Olivia not only dealt with me she had a fantastic professionalism about her for such a young lady she has gone above and beyond her remit so much my own solicitor said he would love to poach her for his team and that she has done most of the work for everyone else she has been a breath of fresh air and im left happier everytime inhear her voice this lady is destined for great things beleive me and I hope this finds you in a position to appreciate her as a great asset. On a person level I think she's a sweet young lady and makes laura and I comfortable at every engagement. Thank you for a great service laura and john

Bychoice Sudbury have been excellent in managing the sale of my property, before listing for sale I had only given thought to getting a buyer not managing the sale, thankfully Olivia handled the whole process professionally and effectively for me. We had a few bumps in the road with issues with mortgage and solicitors but things still completed successfully thanks to her hard work and great communication would highly recommend you will get a polite helpful and friendly service.

We chose ByChoice to sell my late mother’s bungalow along with another estate agent and although we accepted an offer from the other estate agents clients I cannot praise ByChoice enough. Olivia was absolutely outstanding throughout the whole process such a friendly helpful girl although always remaining extremely professional. Olivia was always there at the end of the phone even on her day off which I thought was going above and way beyond any normal service that we would have expected. The advice that she gave to us during the whole process has been truly invaluable to our family. We honestly can’t thank her and the team at ByChoice enough and would not hesitate to use their services again in the future. Anthea Holden

Well done, fast and efficient purchase of my new property in 6 weeks. No messing about.

We couldn’t recommend Bychoice more, they have been amazing throughout the whole selling process. Many thanks Bychoice, Haverhill, The whole team has been amazing and helped us through a very difficult year and for all the difficulties that arose through selling and buying of our properties. We really appreciate all your help/time & acting as a conduit between us & our buyers and for the assistance we received. We do believe that if Jordan hadn’t been there on a professional level and being the go between us all we don’t think we would be here in our New Home Today. Bychoice have really been above and beyond and would we definitely use them again in the future. IF we decides todo this again. Thanks again Bychoice From Anthony and Natalie

We purchased our first home 3 years ago with ByChoice, and did not hesitate to contact them again when looking to sell. The team are professional, friendly, always happy to help with any advice or questions, and really efficient at responding to queries. Will always recommend this company!

I used ByChoice to sell my house, and they were also selling the house I was purchasing. We had Olivia from the Sudbury office as our agent and she was incredibly professional and very helpful throughout the whole process. Overall fantastic service, will definitely be using ByChoice again, and Olivia if possible!

I just want to thank Ted at By Choice for the way they handled my house sale recently , I was very happy with everything they did in regards of the sale , and also the amazing shots they took of my property with regards to selling it , it all went through without a hitch , and I was kept informed all the way through , they defiantly deserve five stars , A big thank you

Ted provided a fantastic service and I would highly recommend. Ted proactively chased and kept us informed from day 1 to completion. I don’t often write reviews but felt Ted deserved this for all his hard work.

I couldn’t be more sad to end my rented tenancy with Bychoice Hadleigh. Molly my agent is a delight in her industry, she is honest and fair. Clearly well led by her boss Ross. It’s never been so enjoyable renting a house. Thanks guys. boo

Recently sold our property with Bychoice, really happy with the service we received. Ross really knows his stuff and has so much experience in the industry. We found him and team at Bychoice very professional throughout, super helpful and always kept us informed and up to date with everything that was going on. They were upfront and honest and nothing was too much trouble, always at the end of the phone if needed. Would highly recommend.

From the very beginning Olivia has been fantastic - we both work long days and her willingness to work around us was super! We are both first time buyers with very little knowledge of the housing industry - and at every stage Olivia was able to explain options and help me understand what came next. She would keep us up to dated (good or bad) about the moving process and shared out frustrations when things slowed down out of our control. However, I had no doubt Olivia with the help of Ross were doing everything they could. We don't plan to sell for a while - but will be heading straight to Bychoice and Olivia when we do!

Ross and Olivia at Bychoice in Hadleigh really went the extra mile to help when we sold our late mum's home. They offered a friendly and personal service that made the sales process as painless as possible. They were always on hand to answer our questions and keep the process moving. But what stood out the most was their willingness to help in any way they could at what was a difficult time. I'd have no hesitation in recommending them.

Ross and the team were fantastic in the way they went about selling my property. They were proactive and very helpful and a significant step up from my previous experience with another local agent. I would thoroughly recommend them to anyone looking to move house. Thanks again

Hi have only been with Bychoice since October 2019 but they have been excellent I cannot say a bad word about them, I have had a few house repairs required but are sorted straight away with no issues and Mel is fantastic and always there to help. When I have had to phone the office they are all very helpful and friendly I recommend Bychoice 100%. Defiantly contact them if your looking for a rental property.

Haverhill Bychoice have been the Letting Agents for my property for the past year. Melanie, the Lettings Manager is always quick to act, efficient in whatever is required and very helpful with advice and suggestions. She has a team of local trades for any maintenance that arises at a reasonable cost, unlike my previous Agents who would get trades in from Cambridge or even as far as Peterborough so their charges were always higher. There are always challenges when letting out your property, but Melanie takes the stress and hassle out of it. I have used a few Lettings Agents and Melanie has been the most helpful of them all! Highly recommended.

Mel is always very professional and helpful. She understands the local area well. We wouldn’t go anywhere else and can highly recommend her.

As first time buyers the experience of buying a house can be very overwhelming. By choice have been absolutely fantastic with quick viewings and quick response times. Layla especially has been the agent we have dealt with and I cannot fault her in any way. Highly recommend By Choice for quick response times and a very friendly team.

We couldn’t recommend Bychoice more, they have been amazing throughout the whole selling process. Many thanks Bychoice, Haverhill, especially Matt, for helping us sell our house so quickly (& smoothly!!) We really appreciate all your help/time & acting as a conduit between us & our buyers. Bychoice have really taken the stress out of the selling process & we would definitely use them again in the future. Thanks again Bychoice for going above & beyond!

Having recently let and sold properties with Bychoice in Sudbury I was extremely happy with the service provided from all the team. I would happily use them again and recommend them to others.

Olivia at By Choice gave my son a friendly and efficient service in selling his flat, going above and beyond to ensure things went smoothly. Emma was most helpful assisting with questions we had regarding the sale Would certainly recommend them

I am very pleased with the service I received from Olivia from By Choice, Sudbury. We bought and sold a house in an extremely busy time and she always kept us updated on what was happening and provided help both promptly and professionally, and with a good sense of humour. She did everything she could to push the process along and make things as smooth as possible. I would highly recommend Bychoice

We used By Choice to sell our house and Olivia from the Sudbury office managed the sale. Olivia was outstanding in the service she offered. She was proactive in securing another sale so as to facilitate the sale of our property. She communicated regularly and comprehensively, actively pushed the process along, was always professionally friendly, went above and beyond her role by compensating for shortfall in other services and was always sharp and on the ball. Olivia could not have worked harder. Absolutely brilliant service.