The latest Statistical Briefing from The Dispute Service – which uses data from the Tenancy Deposit Scheme, SafeDeposits Scotland and TDS Northern Ireland – has highlighted the top three reasons for deposit disputes across the UK during 2021-2022.
Cleaning is the biggest cause for complaint, with 50% of all disputes involving a cleaning claim in England and Wales; 47% in Northern Ireland and 71% in Scotland.
The second most common reason for a deposit dispute was damage to fixtures and fittings (46% in England and Wales; 45% in Northern Ireland and 46% in Scotland), followed by rent arrears (13% in England and Wales; 22% in Northern Ireland and 11% in Scotland).
If you’re keen to avoid being one of these statistics, there’s some simple advice to follow. Here’s what we recommend at the start, during and at the end of your tenancy if you want the best chance of getting your deposit back in full:-
If you’re looking for a property to rent or have a property suitable for the lettings market, please get in touch.
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