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Bury St Edmunds

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What our clients say

Below is a small selection of reviews from some of our clients. We’d love you to write our next one…

Very Proffesional, polite and extremely helpful and just an overal great experience. I will 100% be recommending By choice!

Caroline Sharman

A great experience dealing with bychoice. The team couldn't be more helpful. Thank you, a well deserved 5 star review, I would definitely recommend.

Ben Stannard

Throughout the purchase and subsequence rental of an investment property, charlotte at ByChoice has been excellent. great communication and thorough with paperwork at all times. would highly recommend.

michael carter

I recently brought a house that was listed with ByChoice - their help, assistance and overall customer service was excellent. Their camp had their ducks in row from the offset. Would definitely recomend them.

Janine Harris

We recently sold our house through ByChoice in Sudbury; we have moved several times, and have never before had such a first class, attentive and professional service from an estate agent. We were visted by Ted Leggett, who had carefully researched the ar ... Read More

Don Lyons

I recently purchased a property through By Choice Estate Agents and I cannot recommend them highly enough. The exceptional level of customer service I received from Elycia Hamberg was second to none, and her professionalism and efficiency were a credit to ... Read More

Leah Wright

Very professional and friendly service! Both Jamie and Beth were helpful and knowledgeable when I asked them questions. I've felt valued and listened to throughout this process.

Moo Fuller

Olivia and Ted dealt with the purchase of our house. They looked after us every step of the way, with nothing being too much trouble. They chased up queries so that we didn’t have to and ensured that our experience came with as little stress as possible ... Read More

Hannah Marshall

A very professional & pro-active experience received from the team. Great communications during viewing arrangements, unfortunately the seller had a change of heart & withdrew from the market. I would certainly use again & recommend Bychoice.

steve cross

A massive thankyou to all at Bychoice. the whole team were absolutely amazing, with help and advice making our move quick and easy and relatively stress free. Again thank you all so much. I thoroughly recommend Bychoice and the team in Sudbury ........

ade jones

Richard Gosling provided a very helpful, informative and professional service in response to my inquiry about the sale of a holiday lodge. On the basis of my experience, I can thoroughly recommend Bychoice estate agents.


I’d like to thank the whole team at by choice estate agents as they have all been wonderful. But in particular I’d like to thank Olivia, she is absolutely wonderful at her job, she has kept us in the loop the entire time despite the complexities of bu ... Read More

Rebecca Holt

I will recommend this agency every time I have the opportunity, especially many thanks to Jordan he responded very quickly to my email and even if he doesn't deal with some issues he told me who to call or what should i do, bychoice the best team!😊

Maria Dumitrescu

Super friendly, Jordan made the whole process of buying a house very smooth and transparent - he was there each time we needed him; praise to his patience :D 5/5!

Waryszak Marcin

Cannot thank Elycia enough at the Bury St Edmunds branch for all of her help during the purchase of my first home. Kept me updated, gave me all the facts I needed and kept me sane despite the process being a rather long one! We looked around a variety of ... Read More

Harry Proctor

I have recently purchased a property through ByChoice in Bury and dealt with Harry. From the first viewing through to completion, he has been extremely helpful and extremely professional. I would not hesitate to use by choice again either for sale or purc ... Read More

Camilla Jordan

We chose By Choice Haverhill as we liked their property ads the most on Rightmove. The team were very helpful from the start and gave us a great valuation. We proceeded to put our house on the market with them. The manager Matt came to do the photos and v ... Read More

Avril Fitch

I must post my thanks and appreciation to Lewis and the team at ByChoice Bury St Edmunds for his professional work in ensuring that I was kept well informed on the home I was buying. Obviously they act for the vendor but to keep the purchaser informed and ... Read More

John Je

We used Bychoice to sell our house and Olivia in the Sudbury office managed the process. We can’t thank her enough , she went above and beyond to make sure the whole process went through. It wasn’t an straight forward process , there was quite a few i ... Read More

Nicole pamment

Dear sir madam we together both laura and I have been involved in the most stressful move possible including a guy pulling out days before a previous attempt to complete which gave us only days to find an alternative property everybody along this arduous ... Read More

Laura Gibbs

Bychoice Sudbury have been excellent in managing the sale of my property, before listing for sale I had only given thought to getting a buyer not managing the sale, thankfully Olivia handled the whole process professionally and effectively for me. We had ... Read More

Lorna Santon

We purchased our first home 3 years ago with ByChoice, and did not hesitate to contact them again when looking to sell. The team are professional, friendly, always happy to help with any advice or questions, and really efficient at responding to queries. ... Read More

Leanne Ward

We purchased our first home 3 years ago with ByChoice, and did not hesitate to contact them again when looking to sell. The team are professional, friendly, always happy to help with any advice or questions, and really efficient at responding to queries. ... Read More

Leanne Ward

Friendly and helpful staff, the only agents to keep me well informed while I was searching for a new home and I found what I was looking for with them.

John Buckland

Well done, fast and efficient purchase of my new property in 6 weeks. No messing about.

Stuart s

We have been buying a property listed by By Choice and it has been a bit of a complicated case (by no fault of the estate agents). We are also first time buyers, so this is completely new to us. I honestly cannot recommend by choice enough. The whole way ... Read More

Helen Hird

We chose ByChoice to sell my late mother’s bungalow along with another estate agent and although we accepted an offer from the other estate agents clients I cannot praise ByChoice enough. Olivia was absolutely outstanding throughout the whole process su ... Read More

Anthea Holden

I used ByChoice to sell my house, and they were also selling the house I was purchasing. We had Olivia from the Sudbury office as our agent and she was incredibly professional and very helpful throughout the whole process. Overall fantastic service, will ... Read More

Joe purcell

I just want to thank Ted at By Choice for the way they handled my house sale recently , I was very happy with everything they did in regards of the sale , and also the amazing shots they took of my property with regards to selling it , it all went throug ... Read More

Pamela Beavis

We couldn’t recommend Bychoice more, they have been amazing throughout the whole selling process. Many thanks Bychoice, Haverhill, The whole team has been amazing and helped us through a very difficult year and for all the difficulties that arose throu ... Read More

Natalie Stone

Ted provided a fantastic service and I would highly recommend. Ted proactively chased and kept us informed from day 1 to completion. I don’t often write reviews but felt Ted deserved this for all his hard work.

Dek G

Having recently let and sold properties with Bychoice in Sudbury I was extremely happy with the service provided from all the team. I would happily use them again and recommend them to others.

Kath Lane

We used By Choice to sell our house and Olivia from the Sudbury office managed the sale. Olivia was outstanding in the service she offered. She was proactive in securing another sale so as to facilitate the sale of our property. She communicated regularly ... Read More

Jessica Holloway

I am very pleased with the service I received from Olivia from By Choice, Sudbury. We bought and sold a house in an extremely busy time and she always kept us updated on what was happening and provided help both promptly and professionally, and with a go ... Read More

John Seager

We couldn’t recommend Bychoice more, they have been amazing throughout the whole selling process. Many thanks Bychoice, Haverhill, especially Matt, for helping us sell our house so quickly (& smoothly!!) We really appreciate all your help/time & acting ... Read More

Sarah Wright

Olivia at By Choice gave my son a friendly and efficient service in selling his flat, going above and beyond to ensure things went smoothly. Emma was most helpful assisting with questions we had regarding the sale Would certainly recommend them

Marion Collar

Ross and the team were fantastic in the way they went about selling my property. They were proactive and very helpful and a significant step up from my previous experience with another local agent. I would thoroughly recommend them to anyone looking to mo ... Read More

Heather McNeill

From the very beginning Olivia has been fantastic - we both work long days and her willingness to work around us was super! We are both first time buyers with very little knowledge of the housing industry - and at every stage Olivia was able to explain op ... Read More

O Leroux

Ross and Olivia at Bychoice in Hadleigh really went the extra mile to help when we sold our late mum's home. They offered a friendly and personal service that made the sales process as painless as possible. They were always on hand to answer our questions ... Read More

Alex Wise

Mel is always very professional and helpful. She understands the local area well. We wouldn’t go anywhere else and can highly recommend her.

Helen Bull

Haverhill Bychoice have been the Letting Agents for my property for the past year. Melanie, the Lettings Manager is always quick to act, efficient in whatever is required and very helpful with advice and suggestions. She has a team of local trades for any ... Read More

Simon L

As first time buyers the experience of buying a house can be very overwhelming. By choice have been absolutely fantastic with quick viewings and quick response times. Layla especially has been the agent we have dealt with and I cannot fault her in any way ... Read More

OPS Schedule

Hi have only been with Bychoice since October 2019 but they have been excellent I cannot say a bad word about them, I have had a few house repairs required but are sorted straight away with no issues and Mel is fantastic and always there to help. When I h ... Read More

Liz Lombaard

I couldn’t be more sad to end my rented tenancy with Bychoice Hadleigh. Molly my agent is a delight in her industry, she is honest and fair. Clearly well led by her boss Ross. It’s never been so enjoyable renting a house. Thanks guys. boo

Laura Suddaby

Recently sold our property with Bychoice, really happy with the service we received. Ross really knows his stuff and has so much experience in the industry. We found him and team at Bychoice very professional throughout, super helpful and always kept us ... Read More

David Thurkettle

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