What our clients says about us

A young dynamic team who really have their finger on the pulse. When selling our house the phone was always answered quickly by a real person and were kept informed. The house was well presented with excellent photographs and sold within the first few days at a potentially difficult time. We were never pressurised and the team always acted with cheerful professionalism. They were genuinely interested in selling the house and shared our delight when it sold. I would have no hesitation in recommending them. Well done team!

Joanne King

Bychoice were able to sell my Mum’s house in good time but what was really impressive was how helpful the staff were, sorting out so much stuff for me. This was particularly great as I don’t live near and it was wonderful to have “a man (woman, actually) on the scene”. Great team!

Will Goodfellow

I have been involved with bychoice the last year. I had viewings with them, unfortunately nothing suitable at the time, however the contact and customer front was great and they put us in contact with Dan at GKM financial services. His advice and the deals he found were fantastic. I don’t think we would be in the position we are today without his advice. Even when chains collapsed he was able to assist and get use back on track.

Neil (Neil1983)

Now our third sale through this agent. Excellent every time, well done to Sudbury office. In spite of lockdown all went amazingly well. Thank you Ted and Pascual

mark mills

I purchased my first buy to let property through ByChoice end of last year, put it on the market to let with their rentals department after Christmas, had 6 viewings in the first weekend, received two applications which ByChoice guided me through and my Tenant has just moved into the property. Communication has been amazing from day one and I highly recommend them to anyone.

A Google User

Hi great company purchased a flat for my mum when my father was ill and needed a lift all went though smoothly lots better than Sudbury’s over the road who I would never ever have any dealings with again thanks for your time

A Google User

Olivia was incredibly helpful and responsive throughout the purchase of our new home. We are really pleased with the support from Bychoice with all aspects of moving I can thoroughly recommend!

A Google User

Olivia was incredibly helpful and responsive throughout the purchase of our new home. We are really pleased with the support from Bychoice with all aspects of moving I can thoroughly recommend!

Alex Beckett

I couldn’t be more sad to end my rented tenancy with Bychoice Hadleigh. Molly my agent is a delight in her industry, she is honest and fair. Clearly well led by her boss Ross. It’s never been so enjoyable renting a house. Thanks guys. boo

Laura Suddaby

Recently sold our property with Bychoice, really happy with the service we received. Ross really knows his stuff and has so much experience in the industry. We found him and team at Bychoice very professional throughout, super helpful and always kept us informed and up to date with everything that was going on. They were upfront and honest and nothing was too much trouble, always at the end of the phone if needed. Would highly recommend.

David Thurkettle

From the very beginning Olivia has been fantastic - we both work long days and her willingness to work around us was super! We are both first time buyers with very little knowledge of the housing industry - and at every stage Olivia was able to explain options and help me understand what came next. She would keep us up to dated (good or bad) about the moving process and shared out frustrations when things slowed down out of our control. However, I had no doubt Olivia with the help of Ross were doing everything they could. We don't plan to sell for a while - but will be heading straight to Bychoice and Olivia when we do!

O Leroux

Ross and Olivia at Bychoice in Hadleigh really went the extra mile to help when we sold our late mum's home. They offered a friendly and personal service that made the sales process as painless as possible. They were always on hand to answer our questions and keep the process moving. But what stood out the most was their willingness to help in any way they could at what was a difficult time. I'd have no hesitation in recommending them.

Alex Wise

Ross and the team were fantastic in the way they went about selling my property. They were proactive and very helpful and a significant step up from my previous experience with another local agent. I would thoroughly recommend them to anyone looking to move house. Thanks again

Heather McNeill

First Class service ! Attention to detail is fantastic and always prepared to go the extra mile. Lewis in particular showed fantastic customer service. I wouldn't hesitate to recommend ByChoice.

Stephen Elsey

I have been involved with bychoice the last year. I had viewings with them, unfortunately nothing suitable at the time, however the contact and customer front was great and they put us in contact with Dan at GKM financial services. His advice and the deals he found were fantastic. I don’t think we would be in the position we are today without his advice. Even when chains collapsed he was able to assist and get use back on track.

Neil

Easy to deal with, would use next time if I were to let out my property again

Peter Hart

Well run estate agents in Bury St Edmunds. The team really look after you and go the extra mile in looking for that perfect home.

Andrew Bryant

Sold our house where others failed and help us all the way through the process. Richard and his team although young are really on the ball they are a credit to him. I WOULD recommend them any day.

Rob Atkins

Hi have only been with Bychoice since October 2019 but they have been excellent I cannot say a bad word about them, I have had a few house repairs required but are sorted straight away with no issues and Mel is fantastic and always there to help. When I have had to phone the office they are all very helpful and friendly I recommend Bychoice 100%. Defiantly contact them if your looking for a rental property.

Liz Lombaard

Excellent service from Matt and the team. Managed the sale of my property smoothly and professionally without any pressure at any stage. Would use again in the future.

Jennie Klein

Haverhill Bychoice have been the Letting Agents for my property for the past year. Melanie, the Lettings Manager is always quick to act, efficient in whatever is required and very helpful with advice and suggestions. She has a team of local trades for any maintenance that arises at a reasonable cost, unlike my previous Agents who would get trades in from Cambridge or even as far as Peterborough so their charges were always higher. There are always challenges when letting out your property, but Melanie takes the stress and hassle out of it. I have used a few Lettings Agents and Melanie has been the most helpful of them all! Highly recommended.

Simon L

Mel is always very professional and helpful. She understands the local area well. We wouldn’t go anywhere else and can highly recommend her.

Helen Bull

As first time buyers the experience of buying a house can be very overwhelming. By choice have been absolutely fantastic with quick viewings and quick response times. Layla especially has been the agent we have dealt with and I cannot fault her in any way. Highly recommend By Choice for quick response times and a very friendly team.

OPS Schedule

I purchased my first buy to let property through ByChoice end of last year, put it on the market to let with their rentals department after Christmas, had 6 viewings in the first weekend, received two applications which ByChoice guided me through and my Tenant has just moved into the property. Communication has been amazing from day one and I highly recommend them to anyone.

clive bennett

Hi great company purchased a flat for my mum when my father was ill and needed a lift all went though smoothly lots better than Sudbury’s over the road who I would never ever have any dealings with again thanks for your time

simon sherring

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