What our clients says about us

We couldn’t recommend Bychoice more, they have been amazing throughout the whole selling process. Many thanks Bychoice, Haverhill, especially Matt, for helping us sell our house so quickly (& smoothly!!) We really appreciate all your help/time & acting as a conduit between us & our buyers. Bychoice have really taken the stress out of the selling process & we would definitely use them again in the future. Thanks again Bychoice for going above & beyond!

Sarah Wright

We just bought our first house with ByChoice. Lewis C was beyond amazing and considering we were making such a massive decision... he made the process easier and was really reassuring! He also put us in contact with a solicitor who was equally just as incredible (Adept Property Lawyers). Lewis has excellent communication, he was prompt, organised and personable. Any question or issue we chucked towards Lewis, was instantly sorted, either by himself or his contacts. It was clear that he is very knowledgable about the property he was selling and the local area. He was honest and just a delight to deal with. Thank you so much to everyone we had the pleasure of dealing with at ByChoice. I would certainly recommend.

Tina Balaam

I was a buyer to a property ByChoice were selling, I was very happy with how responsive and in the know Ted and his team were, but also felt they were on top of things. A good experience, and most of all - they returned my calls (rare these days). Cheers guys

David Leigh

Bychoice were very quick at responding when valuing our property and then getting it on the market. The photos they took presented very well on Rightmove and didn’t take them very long to get it marketed. Charlotte was very good when selling our house and would update us weekly and always provided feedback on the viewings. They managed to sell our property in just over 3 weeks. Charlotte was still in contact with us afterwards to update us on the sale of our property and was always quick at coming back to us when we had questions.

Olivia Peters

I would like to thank Olivia and Francesca for their professionalism and hard work in the letting and sale of my property. They have been organised and dealt with enquiries and issues in a timely manner and both have gone out of their way to ensure the entire process runs smoothly. Thank you both for your enormous effort!

Charlotte King

Most excellent and personable service.

Christopher Coleman

Many thanks to everyone at By Choice in Sudbury, but especially Ted. Really helpful advice and very professional at all times.

andrew hathaway

Olivia at Bychoice has been fantastic from the second our property went on the market for sale. As I currently work for a different estate agents I was a bit concerned that another agent would not work to the level I would expect, but was pleasantly surprised. I used Bychoice, Haart and Palmer and Partners during a Home Chance Scheme at the request of Persimmons Homes. I would 100% recommend Bychoice due to their ability to constantly update me without me needed to chase them once and from their proactive and positive nature. If I couldnt reach Olivia the rest of the team seemed to know what was going on to advise me which I thought was very professional. As for the other agents Palmer and Partners were fine, didn't really do anything but fine. But Haart may as well have been living on the moon with no phone, email or ability to communicate at all, absolute waste of time. If you have a property in the area you want to sell don't even waste your time and effort, just call Olivia first and get it done right the first time around.

Richie Woodman

Olivia at By Choice gave my son a friendly and efficient service in selling his flat, going above and beyond to ensure things went smoothly. Emma was most helpful assisting with questions we had regarding the sale Would certainly recommend them

Marion Collar

A young dynamic team who really have their finger on the pulse. When selling our house the phone was always answered quickly by a real person and were kept informed. The house was well presented with excellent photographs and sold within the first few days at a potentially difficult time. We were never pressurised and the team always acted with cheerful professionalism. They were genuinely interested in selling the house and shared our delight when it sold. I would have no hesitation in recommending them. Well done team!

Joanne King

Bychoice were able to sell my Mum’s house in good time but what was really impressive was how helpful the staff were, sorting out so much stuff for me. This was particularly great as I don’t live near and it was wonderful to have “a man (woman, actually) on the scene”. Great team!

Will Goodfellow

I have been involved with bychoice the last year. I had viewings with them, unfortunately nothing suitable at the time, however the contact and customer front was great and they put us in contact with Dan at GKM financial services. His advice and the deals he found were fantastic. I don’t think we would be in the position we are today without his advice. Even when chains collapsed he was able to assist and get use back on track.

Neil (Neil1983)

Now our third sale through this agent. Excellent every time, well done to Sudbury office. In spite of lockdown all went amazingly well. Thank you Ted and Pascual

mark mills

I purchased my first buy to let property through ByChoice end of last year, put it on the market to let with their rentals department after Christmas, had 6 viewings in the first weekend, received two applications which ByChoice guided me through and my Tenant has just moved into the property. Communication has been amazing from day one and I highly recommend them to anyone.

A Google User

Hi great company purchased a flat for my mum when my father was ill and needed a lift all went though smoothly lots better than Sudbury’s over the road who I would never ever have any dealings with again thanks for your time

A Google User

Olivia was incredibly helpful and responsive throughout the purchase of our new home. We are really pleased with the support from Bychoice with all aspects of moving I can thoroughly recommend!

A Google User

Olivia was incredibly helpful and responsive throughout the purchase of our new home. We are really pleased with the support from Bychoice with all aspects of moving I can thoroughly recommend!

Alex Beckett

I couldn’t be more sad to end my rented tenancy with Bychoice Hadleigh. Molly my agent is a delight in her industry, she is honest and fair. Clearly well led by her boss Ross. It’s never been so enjoyable renting a house. Thanks guys. boo

Laura Suddaby

Recently sold our property with Bychoice, really happy with the service we received. Ross really knows his stuff and has so much experience in the industry. We found him and team at Bychoice very professional throughout, super helpful and always kept us informed and up to date with everything that was going on. They were upfront and honest and nothing was too much trouble, always at the end of the phone if needed. Would highly recommend.

David Thurkettle

From the very beginning Olivia has been fantastic - we both work long days and her willingness to work around us was super! We are both first time buyers with very little knowledge of the housing industry - and at every stage Olivia was able to explain options and help me understand what came next. She would keep us up to dated (good or bad) about the moving process and shared out frustrations when things slowed down out of our control. However, I had no doubt Olivia with the help of Ross were doing everything they could. We don't plan to sell for a while - but will be heading straight to Bychoice and Olivia when we do!

O Leroux

Ross and Olivia at Bychoice in Hadleigh really went the extra mile to help when we sold our late mum's home. They offered a friendly and personal service that made the sales process as painless as possible. They were always on hand to answer our questions and keep the process moving. But what stood out the most was their willingness to help in any way they could at what was a difficult time. I'd have no hesitation in recommending them.

Alex Wise

Ross and the team were fantastic in the way they went about selling my property. They were proactive and very helpful and a significant step up from my previous experience with another local agent. I would thoroughly recommend them to anyone looking to move house. Thanks again

Heather McNeill

First Class service ! Attention to detail is fantastic and always prepared to go the extra mile. Lewis in particular showed fantastic customer service. I wouldn't hesitate to recommend ByChoice.

Stephen Elsey

I have been involved with bychoice the last year. I had viewings with them, unfortunately nothing suitable at the time, however the contact and customer front was great and they put us in contact with Dan at GKM financial services. His advice and the deals he found were fantastic. I don’t think we would be in the position we are today without his advice. Even when chains collapsed he was able to assist and get use back on track.

Neil

Easy to deal with, would use next time if I were to let out my property again

Peter Hart

Well run estate agents in Bury St Edmunds. The team really look after you and go the extra mile in looking for that perfect home.

Andrew Bryant

Sold our house where others failed and help us all the way through the process. Richard and his team although young are really on the ball they are a credit to him. I WOULD recommend them any day.

Rob Atkins

Hi have only been with Bychoice since October 2019 but they have been excellent I cannot say a bad word about them, I have had a few house repairs required but are sorted straight away with no issues and Mel is fantastic and always there to help. When I have had to phone the office they are all very helpful and friendly I recommend Bychoice 100%. Defiantly contact them if your looking for a rental property.

Liz Lombaard

Excellent service from Matt and the team. Managed the sale of my property smoothly and professionally without any pressure at any stage. Would use again in the future.

Jennie Klein

Haverhill Bychoice have been the Letting Agents for my property for the past year. Melanie, the Lettings Manager is always quick to act, efficient in whatever is required and very helpful with advice and suggestions. She has a team of local trades for any maintenance that arises at a reasonable cost, unlike my previous Agents who would get trades in from Cambridge or even as far as Peterborough so their charges were always higher. There are always challenges when letting out your property, but Melanie takes the stress and hassle out of it. I have used a few Lettings Agents and Melanie has been the most helpful of them all! Highly recommended.

Simon L

Mel is always very professional and helpful. She understands the local area well. We wouldn’t go anywhere else and can highly recommend her.

Helen Bull

As first time buyers the experience of buying a house can be very overwhelming. By choice have been absolutely fantastic with quick viewings and quick response times. Layla especially has been the agent we have dealt with and I cannot fault her in any way. Highly recommend By Choice for quick response times and a very friendly team.

OPS Schedule

I purchased my first buy to let property through ByChoice end of last year, put it on the market to let with their rentals department after Christmas, had 6 viewings in the first weekend, received two applications which ByChoice guided me through and my Tenant has just moved into the property. Communication has been amazing from day one and I highly recommend them to anyone.

clive bennett

Hi great company purchased a flat for my mum when my father was ill and needed a lift all went though smoothly lots better than Sudbury’s over the road who I would never ever have any dealings with again thanks for your time

simon sherring

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